Your Authentic Executive Podcast

Episode 1 - Susan Courtney, Former Executive VP at BCBSNE

Janyne Peek Emsick Season 1 Episode 1

 

In this debut episode of Your Authentic Executive Podcast, we sit down with Susan Courtney, retired Executive Vice President of Blue Cross Blue Shield of Nebraska, to explore her incredible journey from a small-town childhood in Minnesota to leading at the highest levels of corporate America.

Susan shares insights from her early years, the impact of her family, and how golf played a pivotal role in shaping her identity. She reflects on her time in the Navy during the Cold War, where she developed resilience through high-stakes operations, including nuclear launch communications and in-flight refueling.

We also dive into her transition from military to civilian life, the lessons she learned about toxic work cultures, and what ultimately led her to a successful leadership career at Blue Cross Blue Shield. Along the way, Susan reveals some of her most valuable leadership philosophies—like why failure is “the tuition you pay for learning” and the power of thinking like a CEO.

Tune in to hear Susan’s inspiring story, the defining moments of her career, and her reflections on servant leadership, mentorship, and what’s next in her journey.

Listen now and join us in uncovering the authentic lessons of top executives! 


Powerful Quotes from the Episode:

  • "Make it to breakfast, make it to lunch, make it to dinner…”
  • "Failure is the tuition you pay for learning. You've paid your tuition—now learn."
  • "Suck it up, buttercup."
  • "Leadership is a responsibility, not a privilege."
  • "You can stand on your head for 16 weeks if you have to…If you want something bad enough, you can do it."
  • "Think like the CEO."
  • "Culture is critical. It's not just about the paycheck or title—it’s about where you thrive."
  • "I thought, 'How hard could it be?' And I learned that culture makes all the difference."
  • "You never know when opportunities will arise—always be ready to stretch your skills."
  • "All of us need a little kick in the pants now and then."
  • "Rest isn’t just a luxury—it’s a necessity. You have to be before you can do."

Your Authentic Executive Podcast

Authentic Leadership | Profound Stories | Proven Lessons

Hosted by Janyne Peek Emsick, Ph.D.

For SPARKS! sneak peeks of each full episode, follow us on LinkedIn and Facebook!

LinkedIn: https://www.linkedin.com/in/janynepeekemsick/
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You can also listen to our podcast on-the-go now on Spotify and Apple Podcasts!

Spotify: https://open.spotify.com/show/3Hf8dKgOS9jniNdmfg1i8q?si=4ded7c1ab5c0440a

Apple Podcasts: https://podcasts.apple.com/us/podcast/your-authentic-executive-podcast/id1794646555

Thank you so much to Kimberly Cappellano for taking time to deliver such valuable insight to fellow executives!

Follow her on LinkedIn here: https://www.linkedin.com/in/kimberly-cappellano/

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